a. Carriage – deliveries will usually be dispatched within 72 hours.

b. All orders under £20 (Excl. VAT) will have a £5.95 small order handling charge automatically added to the order. Orders to the Highlands of Scotland, some northern regions of Scotland and the Islands of the UK where orders are below £50 (Excl. VAT) will have a £15 small order charge automatically added to the order. Orders to Northern Ireland where orders are below £50 (Excl. VAT) will have a £10 small order charge automatically added to the order.

c. Delivery will only be made within the United Kingdom.

d. Any dates quoted for delivery of the Goods are approximate only and the Seller shall not be liable for any delay in the delivery of Goods howsoever caused. Time for delivery shall not be of the essence. The Goods may be delivered by the Seller in advance of the quoted delivery date upon giving reasonable notice to the Buyer.

e. In the event that the Seller is found to have a liability under these Terms and Conditions, or under Statutory law, this liability shall be limited to the excess (if any) of the costs of the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods. f. If the buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time of stated for delivery then, without prejudice to any other right or remedy available to the Seller, the Seller may at the Seller’s discretion:- 1. Store the goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage: or 2. Sell the Goods at the best price readibly obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the Contract price or charge the Buyer for any shortfall below the Contract price. 3. Charge the buyer for the carriage costs incurred for re-delivery if applicable.


a. Damage or Short Delivery – Damage and/or shortages must be noted on carrier’s delivery sheet immediately and notice in writing given to the Seller within 3 days of receipt of goods. Non Delivery – Claims for non delivery must be made in writing to the Seller within 3 days of date of dispatch shown on invoice.

b. Our Error or Damaged Goods: All goods delivered damaged or our error must be authorised before return. No unauthorised returns will be accepted. To arrange a return please contact Nationwide Tools Ltd on 07821 437166 or email Nationwide Tools Ltd will cover the cost of return if the goods are damaged on delivery or we have made an error with the goods delivered.